Help

Got questions? We have answers.

Common Topics

  • Report Lost/Stolen Card

    Call 888.297.3416 (within the U.S. and Canada), 206.389.5200 (outside the U.S. and Canada, call collect), or log into your online banking account.

  • Travel Abroad with My Card

    Traveling? Call 800.726.5644 (within the U.S. and Canada).

  • Report Fraudulent Account Activity

    Your first step is to contact the merchant for resolution. If the merchant does not offer resolution, please contact our Contact Center at 800.726.5644 during business hours for assistance.

What is my routing and account number?

Meridian Trust’s routing number is 307086701. For your full account number, please call us at 800.726.5644.

You can also find the routing and account number at the bottom of your checks. The first nine digits are the routing number and the remaining digits are your account number.

When paired with Meridian Trust’s routing number, your account number can be used to set up direct deposit and make other electronic transactions.

How do I update my contact info?

Moving soon? You can easily and securely update your contact information – including your mailing address, email address and phone number – within Online Banking. To do this, log in and navigate to the “Other Services” tab to update your mailing address and phone number and navigate to the “Options” tab to update your email address.

Contact Us

Send us a secure message

For security reasons, please DO NOT include: Account Numbers, Social Security Numbers or other identification numbers. If you need to provide sensitive information, please login into Online Banking and submit a secure message. We make every attempt to respond as quickly as possible, but some responses may take up to two business days.

Email Us

If you have a general question that does not include sensitive or personal information, you can email us using the form below.

To reach a Meridian Trust member service representative, please call 800.726.5644, available on Monday through Friday from 8:00 am to 5:00 pm Mountain Time.

Mailing Address

Meridian Trust Federal Credit Union
PO Box 548
Cheyenne, WY 82003

Branches & Locations 

For contact information and hours for a specific branch, please see our locations and hours.