Call Center and ITM Experience
Give us a call or stop by an ITM to speak with a Meridian Trust staff member, even on Saturdays!
For a better member experience, you will only speak to a local, Meridian Trust employee when you call us during business hours — even on Saturdays.
You spoke and we listened! No more transfers to our partner call center during business hours. If we’re helping other members, you can leave us a message and we’ll return your call or keep your spot in line and we’ll automatically give you a call back. Our after-hours call center partner is still available to assist you in an emergency outside of our normal business hours.
Here's what you can do at an ITM vs. ATM:
Using an ITM is the same as visiting your favorite teller but from the comfort of your vehicle. You can conduct just about any transaction at an ITM as you can inside the branch, including loan payments and advances, card assistance, and much more. Outside of business hours, ITMs also function as a 24-hour ATM.
Looking for an even more convenient option? Discover online banking or download our mobile app through the App Store or Google Play Store.
Call Center and ITM Hours
Monday, Tuesday, Thursday, Friday: 7:30 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 12:00 PM
Want to stop by in-person?
Find your nearest branch location and hours here. Our Cheyenne East branch location is open on Saturdays, from 9:00 am to noon.
Disclosures
*Excludes PowerTrust branches in Casper and Rock Springs.